Here's all the ways you can reach us,
from pre-sales questions to troubleshooting and support:
North American Customers
Sales
1.888.425.6739
Option 1 - English, 2 - Spanish, 3 - French
Option 1
Phone
Everyday: 8:00am - 8:00pm EST
Chat
8:00am - 12:00am EST
For product related questions before you make a purchase, or to place an order over the phone.
e-mail: sales@lorextechnology.com
mailing address:
Web Sales Dept.
250 Royal Crest Court
Markham, ON. L3R 3S1
Canada
Please do not return products to this address. Use the Returns form located above.
Technical Support
1.888.425.6739
Option 1 - English, 2 - Spanish, 3 - French
Option 2
Phone
Mon - Fri: 8:00am - 10:00pm EST
Sat: 9:00am - 9:00pm EST
Chat
8:00am - 10:00pm EST
e-mail: support@lorextechnology.com
Get help setting up, configuring or troubleshooting your Lorex product.
Customer Service
1.888.425.6739
Option 1 - English, 2 - Spanish, 3 - French
Option 3
Phone
Mon - Sat: 8:00am - 8:00pm EST
Chat
8:00am - 8:00pm EST
e-mail: support@lorextechnology.com
Inquire about your order, or return/exchange a Lorex product.
International Customers
United Kingdom
We are currently having technical issues for UK phone support. Please use the Chat feature until the issues have been resolved.
